Chaayos Fined Rs 50k for Auto-Adding Service Charges

Consumer watchdog fines Chaayos Rs 50,000 for auto-adding service charges. The Central Consumer Protection Authority ruled that service charges are voluntary, not mandatory. Chaayos must refund the service charge to the complainant and remove default charges from its billing systems, reinforcing consumer rights.

⚖️ AI Verdict

"Looks like Chaayos needs to rethink its billing strategy!"

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File ID: #268771Original Source: Times Of India ↗

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